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Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to these Terms.

1. Orders

  • Orders are placed directly with Raling Studio.

  • You are responsible for ensuring the accuracy of order details, including shipping information.

  • We reserve the right to refuse or cancel orders, for example if stock is unavailable, pricing is incorrect, or fraudulent activity is suspected.

2. Prices & Payment

  • Prices are displayed in AUD.

  • Customers are responsible for any currency conversion fees charged by their payment provider.

  • All payments must be made at the time of purchase using the methods available at checkout.

  • For international orders, additional duties, taxes, or customs charges may apply, and these are the responsibility of the customer unless stated otherwise.

3. Shipping & Delivery

  • We offer domestic shipping to Australia and the USA. International shipping is available to other locations at checkout.

  • Delivery time-frames are estimates and may vary depending on your location, postal services, or customs processes. We are not responsible for delays outside our control.

  • Risk of loss passes to you once the order has been handed to the carrier.

4. Customs & Import Duties

  • International customers are responsible for paying any import duties, taxes, or customs clearance fees that may be imposed by their country.

  • Raling Studio is not responsible for delays, fees, or issues caused by customs authorities.

5. Intellectual Property

All designs, images, and written content on this site are owned by Raling Studio and may not be copied or used without permission.

6. Privacy

Your personal information will be handled in accordance with our Privacy Policy. By using our website, you consent to such use.

7. International Customers & Local Laws

  • Our sales contracts are governed by Australian law.

  • This does not affect any rights you may have under mandatory consumer protection laws in your own country.

8. Limitation of Liability

  • To the extent permitted by law, Raling Studio is not liable for indirect or consequential losses arising from use of our products or website.

  • Nothing in these Terms limits your statutory rights as a consumer.

9. Changes to Terms

We may update these Terms from time to time. Any changes will take effect immediately once posted on our website.

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