Privacy Policy
Raling Studio respects your privacy and is committed to protecting your personal information in accordance with applicable privacy laws, including the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information when you:
Place an order through our website
Subscribe to our newsletter
Contact us with inquiries or feedback
The information we collect may include:
Your name, email address, phone number, and shipping/billing address
Payment details (processed securely through our third-party payment gateway – we do not store your full payment information)
Details about your orders, preferences, and interactions with our store
2. How We Use Your Information
We use your personal information to:
Process, fulfill, and deliver your orders
Communicate with you regarding your purchase, inquiries, or feedback
Provide you with updates about new products, promotions, and special offers (if you opt in to our newsletter)
Improve our products, services, and customer experience
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share necessary details only with trusted service providers, such as:
Shipping and logistics partners (to deliver your order)
Payment processors (to securely process payments)
IT or website support providers (to maintain site functionality and security)
All third-party providers are required to handle your information securely and only for the purposes outlined above.
4. Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. Payment information is encrypted and processed via secure payment gateways.
5. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to your information if it is inaccurate
Request deletion of your personal information, subject to legal and contractual obligations
To exercise your rights, please contact us at ralingstudio@gmail.com.
6. International Customers
As we ship internationally, your information may be transferred outside Australia to facilitate order fulfillment. By placing an order with us, you consent to this transfer. We ensure that all third-party providers uphold comparable privacy protections.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.